As part of its quality approach, the Collioure Tourist Office has taken steps to offer you impeccable hospitality and service by achieving a Category 1 rating. But its commitment does not stop there: it is striving to promote more sustainable and inclusive tourism, while preserving and promoting its heritage.
The commitments of the Collioure Tourist Office
- Offering our visitors impeccable hospitality
Focusing on sustainable and inclusive tourism
Preserving and promoting our heritage
Impeccable hospitality and service
1
Classification in category 1
The classification of tourist offices, established by the Ministry of Tourism, assesses the quality of the welcome and services provided by the tourist office and ensures consistency in the welcome provided by tourist offices across the country. It is a guarantee of professionalism. The classification consists of three categories, from category 1 (the highest) to category 3.
2
Our absolute commitment to Collioure
The Tourist Office, Town Hall and local businesses have joined forces to sign up to the Absolument Collioure charter, ensuring that your stay is the best possible experience!
Thanks to concrete, shared commitments, we strive to offer you the warmest welcome and high-quality services throughout your visit.
3
The ‘Qualité Tourisme™’ brand is becoming a destination of excellence (currently undergoing certification).
Created in 2005, the Qualité Tourisme™ label will become ‘Destination d’excellence’ from 2024 onwards. The tourist office still holds the Qualité Tourisme™ label and is actively working towards obtaining the ‘Destination d’excellence’ label.
This new label aims to offer visitors high-quality hospitality and services, as well as commitments in terms of eco-responsibility and accessibility for people with disabilities. The decision on whether to award the label to the tourist office will be made in 2026.
Sustainable and inclusive tourism
1
The ‘Lisio web committed’ solution
In a move firmly focused on inclusion and digital sobriety, the Tourist Office has chosen to adopt the ‘Lisio Web Engagé’ solution.
This technology offers eco-friendly and personalised display, while providing translation into 28 languages, in order to make our website more accessible, inclusive and environmentally friendly.
2
‘Tourism & Disability’ certification process underway
The Tourisme et Handicap label was created in 2011.
Its purpose?
To provide clear information on the accessibility of tourist sites and facilities, taking into account four types of disability:
- hearing
- mental
- motor
- visual.
Preserving heritage
1
The ‘Grands sites Occitanie’ label
A true mark of distinction, the ‘Grands sites Occitanie’ label brings together the most beautiful heritage sites and cultural and historical attractions.
2
Les Petites Cités de Caractère®
Les Petites Cités de Caractère® brings together municipalities that meet a quality charter aimed at offering a high standard of hospitality and promoting the city’s heritage.
Key information before coming to Collioure
How to get to Collioure ?
Here you’ll find all the information you need to get to Collioure and around Collioure
What’s the weather like in Collioure ?
Click here to see the weather forecast for Collioure
What are the market days in Collioure?
The Collioure market takes place on Wednesday mornings and Sunday mornings at the Place du Maréchal Leclerc. Find out more about the markets
Is there a page with all the frequently asked questions?
Click here for a list of frequently asked questions.
Can I download the Collioure brochures?
Find all our brochures here
Can I download a map of Collioure?
Find the map of Collioure here
Is there a cultural application for Collioure?
For more information on the Collioure application, click here
